46 More DMV Field Offices Reopening to Public

Starting Thursday, 71 facilities will serve customers with appointments or specific transactions

Customers encouraged to use online and expanded virtual services

Sacramento – The California Department of Motor Vehicles will reopen 46 more field offices throughout the state on Thursday, May 28, for a total of 71 locations assisting customers with a current appointment at the specific office and limited transactions that require an in-person visit. The DMV has begun rescheduling prior appointments and notifying customers of the new date. The DMV, which initially reopened 25 offices earlier this month, continues to encourage customers to use online services, its expanded virtual services and other service channels to complete transactions, including eligible driver license and vehicle registration renewals.

Beginning Thursday, the following 46 field offices will open Monday through Friday from 8 a.m. to 5 p.m. with the exception of opening at 9 a.m. Wednesday:

Bell Gardens Bellflower Chula Vista Clovis
Colusa Corte Madera Daly City El Cajon
Eureka Fairfield Fremont Fresno North
Garberville Hawthorne Laguna Hills Merced
Newhall Oakland Coliseum Pasadena Pittsburg
Pleasanton Pomona Poway Rancho Cucamonga
Riverside East Roseville Sacramento San Bernardino
San Diego Clairemont San Luis Obispo San Mateo San Ysidro
Santa Clara South Lake Tahoe South Sacramento Temecula
Thousand Oaks Torrance Tracy Turlock
Van Nuys Ventura Victorville Visalia
West Covina Westminster    
 
To safeguard the health of employees and customers, the DMV temporarily closed all offices to the public March 27. Following cleaning of the offices, expansion of virtual services and development of new protocols, the DMV is reopening offices in stages. The DMV is selecting offices to reopen based on location, size, service capacity and the ability to offer enhanced service to commercial driver license customers. Behind-the-wheel drive tests continue to be suspended.

Employees will maintain physical distancing while serving customers with existing appointments and Californians in need of selected transactions that can only be completed in a DMV field office, including:

  • Paying registration for a vehicle impounded because of registration-related issues
  • Reinstating a suspended or revoked driver license
  • Applying for a reduced-fee or no-fee identification card
  • Processing commercial driver license transactions
  • Applying for a disabled person parking placards (this can also be done by mail using the REG 195 form)
  • Adding an ambulance certificate or firefighter endorsement to a driver license
  • Verifying a transit training document to drive a transit bus.
  • Processing DMV Express customers for REAL ID transactions, if time and space allow

In order to focus field office services to these select transactions, DMV staff may direct customers to online services and other available options to complete their transactions.

Employees in the remainder of DMV’s 170 public offices will provide services through the Virtual Field Office. The DMV plans to continue reopening these offices to the public in phases during the coming weeks. More information on office openings will be provided on the DMV website.

In addition to physical distancing, employees have access to disinfecting wipes, hand sanitizer, facial shields, gloves and soap and water. The DMV also is providing hand-washing stations for customer use in select locations. Customers are required to wear a face covering and remain 6 feet apart in line. Customers will also be offered a text message that will allow them to wait outside the building until notified they are ready to be served. Entry into the building will be metered, and customers may experience extended wait times.

Californians who do not have an urgent need to go to a DMV field office should delay their visit.

The DMV continues to provide essential services via mail, online, kiosks, call centers, available business partners and virtually to process critical transactions, including eligible driver license and vehicle registration renewals, during the COVID-19 pandemic. Customers can use the Service Advisor on the DMV website to learn their options to complete DMV tasks.

The DMV has taken a number of actions during the COVID-19 pandemic, including:

  • Extending driver licenses that expire between March 1 and July 31, 2020. Drivers 70 years and older are receiving a 120-day temporary paper extension in the mail, and drivers 69 and younger can request a free temporary paper extension online.
  • Keeping expiring commercial licenses, learner’s permits, endorsements and certificates valid through June 30, 2020.
  • Extending identification cards expiring on or after March 4, 2020, to be valid through June 21, 2020.
  • Waiving late fees and penalties for vehicle registration renewals due between March 16 and May 31, 2020, and paid within 60 days of the original expiration date, as well as delaying other requirements.
  • Temporarily waiving required in-person renewals for eligible driver license and identification cardholders with expirations between March and May 2020. Individuals who meet the criteria are able to renew online or by mail.
  • Launching the DMV Virtual Field Office to create new digital options for transactions that previously required an in-person office visit.
  • Extending driver license permits expiring between March and August 2020.
  • Canceling all behind-the-wheel drive tests to honor social distancing guidelines. 
  • Suspending extended office hours and Saturday service.

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Monica Vargas

Monica is an Information Officer for the California Governor's Office of Emergency Services (Cal OES). She has been involved in the Aliso Canyon Gas Leak, Valley Fire, Butte Fire, historic drought, Oroville Dam Emergency Spillway Incident, 2017 winter storms, North Bay Fires, Camp Fire, Ridgecrest Earthquake and EMAC PIO support to 2020 Puerto Rico earthquake. She previously served Cal OES as an analyst in international affairs, technology operations and executive staff support.

4 thoughts on “46 More DMV Field Offices Reopening to Public

  • May 27, 2020 at 8:12 pm
    Permalink

    I’m glad to see you are accommodating those who previously had appointments. Kudos to DMV!

    Reply
    • May 28, 2020 at 7:43 am
      Permalink

      I have paid for the renewal of my vehicle registration since April 28th, 2020, but had not received my current tag. Could you please tell me Why?
      Glad you’re opening up some of your field offices, but none is around me.

      Reply
    • May 28, 2020 at 9:22 am
      Permalink

      My son had a behind the wheel driving test that got cancel due to this will his new automatic appointment rescheduled in the same office he was going to take his test. Or
      will he have a choice to take it at a closer office to are residence

      Reply

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