Disaster Recovery Center Opens Thursday in Shasta County

A Disaster Recovery Center (DRC), jointly operated by the State of California’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA), opens Thursday to offer residents affected by the recent wildfires disaster assistance.

The DRC is located at:


Former Kmart

2685 Hilltop Dr.

Redding, CA 96002


Hours of Operation:

Open 9 a.m. to 7 p.m., seven days a week.


Representatives from FEMA, the U.S. Small Business Administration and other state, local and federal agencies will staff the center. Residents living in Shasta County, which was designated under the President’s Aug. 4, 2018 Major Disaster Declaration, now have a place to get their questions answered fact to face.

Before visiting a DRC, survivors are encouraged to register anytime online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362.  The toll-free numbers are open 4 a.m. to 8 p.m. local time, seven days a week.

Survivors should have the following information at hand:

  • Social Security number.
  • Address of the damaged primary
  • Description of the damage.
  • Information about insurance coverage.
  • A current contact telephone number.
  • An address where they can receive mail.
  • Bank account and routing numbers for direct deposit of funds.

Jonathan Gudel

Jonathan Gudel is a Public Information Officer for the California Governor's Office of Emergency Services (Cal OES). Since joining Cal OES, he has assisted in the response and recovery efforts of the Aliso Canyon Gas Leak, the state's historic drought, the Oroville Dam Emergency Spillway Incident, unprecedented winter storms in 2017, the October (Sonoma County) and December (Santa Barbara County) 2017 wildfires, and statewide wildfire siege in 2018 . Previously, he worked in the newspaper industry for 12 years.

Leave a Reply

Your email address will not be published. Required fields are marked *

%d bloggers like this: