FEMA Disaster Survivor Assistance Teams Visiting Neighborhoods

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People in California who have been affected by the recent wildfires may see Disaster Survivor Assistance (DSA) teams from the Federal Emergency Management Agency in their neighborhood, knocking on doors.

DSA teams can help connect homeowners, renters, business owners, faith-based and community organizations with the necessary resources to start the recovery process.

The teams offer survivors registration assistance; up-to-date information on their application status; on-the-spot needs assessment; and referrals to help fill outstanding needs.

“The DSA teams are here to help,” said Timothy J. Scranton, FEMA federal coordinating officer. “They will all be carrying FEMA photo identification badges and may ask for some critical information to help speed your case along. Survivors can rest assured that when they share personal information with DSA team members it is a part of the registration process and that the information shared is secure.”

To help survivors register for FEMA assistance, DSA teams may ask for the following information:

  • A phone number where you can be reached;
  • Your social security number;
  • Your current mailing address;
  • The address of the affected property;
  • A brief description of the damage; and
  • Insurance information including your policy number.

DSA teams are currently visiting neighborhoods and businesses in Calaveras and Lake counties.

When DSA teams arrive at a home, business or any other organization, they will display official photo identification. To prevent fraudulent activities, if photo identification is not displayed, survivors should ask to see it.

Survivors can apply for disaster assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. FEMA has made it a priority to reach survivors who need help – including people with disabilities and/or access and functional needs, senior citizens and people with limited English proficiency.

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