Lake, Shasta Disaster Recovery Centers Transitioning to SBA Disaster Loan Outreach Centers

SACRAMENTOCalif. – The Disaster Recovery Centers (DRC) in Lake and Shasta counties will transition to U.S. Small Business Administration (SBA) Disaster Loan Outreach Centers (DLOCs) on Monday, Sept. 17.

SBA representatives will be available at the DLOCs to meet with businesses and residents affected by the wildfires and high winds that began July 23, 2018, to answer questions, explain SBA’s disaster loan program, help with completing SBA applications and close approved disaster loans.

The DRCs will operate through 6 p.m. on Saturday, Sept. 15. The premises will reopen on Monday, Sept. 17 as SBA DLOCs. Hours will be 9 a.m. to 6 p.m. Monday through Friday. Representatives from FEMA will continue to provide services at the DLOCs through the registration deadline of Oct. 3.


Lake County

Habematolel Pomo of Upper Lake

Tribal Community Center

9460 Main St.

Upper Lake, CA 95485


Shasta County

Former Kmart

2685 Hilltop Dr.

Redding, CA 96002


DRCs are jointly run by the California Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA). Representatives from Cal OES, FEMA, SBA and other state and federal agencies staff the DRCs. They offer survivors of the July wildfires disaster assistance resources.  

As with any DRC transition, those affected are reminded that FEMA is a phone call, mouse click, or FEMA app away. Disaster survivors can go online at, use the FEMA app, or call 800-621-3362 or 800-462-7585 for TTY users. Applicants who use 711 or Video Relay Service can call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m., local time, seven days a week.

For more information on California recovery, visit the disaster web page at, Twitter at or . You can also apply for SBA disaster loans by visiting SBA’s disaster website at For more information call SBA at 800-659-2955 or 800-877-8339 (TTY).



Monica Vargas

Monica is a Public Information Officer for the California Governor's Office of Emergency Services (Cal OES). She has been involved in the Aliso Canyon Gas Leak, Valley Fire, Butte Fire, historic drought, Oroville Dam Emergency Spillway Incident and 2017 winter storms. She previously served Cal OES as an analyst in international affairs, technology operations and executive staff support.

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